Last Updated: Dec 15th 2019
These rules apply only to shared RDP plans (Cheap RDP, Non-Admin RDP). They do not apply to VPS, Admin RDP, Super RDP, or Dedicated Server plans, where you have full or elevated control over your own environment.
Shared RDP servers are high-configuration machines distributed among multiple users. To ensure fair performance and stability for all clients on the same server, the following restrictions are in place.
File Downloads via IDM: Maximum 4 concurrent file downloads allowed at one time (10 for Super RDP plans).
RAR / UNRAR: Only one compression or extraction process is allowed to run at a time (10 for Super RDP plans).
Batch Seeding: Batch seeding (Torrents) is prohibited on shared RDP plans (unlimited on Super RDP plans).
FileUploader: Maximum 8 simultaneous file uploads via FileUploader at any one time.
FileZilla: Maximum 4 simultaneous file transfers via FileZilla at any one time.
Cut / Copy / Paste: Only one Cut, Copy, or Paste process may run at a time (unlimited on Super RDP plans).
Prohibited Tools: Hacking, cracking, brute-forcing, and port scanning tools are strictly not allowed on any shared RDP plan.
Multi-tasking: Running three or more restricted activities simultaneously is prohibited.
File Storage: All files must be stored on the designated storage drive. Storing large files on the system drive is not permitted.
Background Applications: Unused applications should be closed to conserve server resources and ensure a fair experience for other users.
If you suspect another user on your shared server is violating these rules and causing performance degradation, you may report it through our support system. Our team will investigate and take appropriate action.
If you find these restrictions limiting your work, consider upgrading to one of our unrestricted plans:
Super RDP - Higher limits on concurrent tasks, more resources per user.
Admin RDP / Windows VPS - Full admin access with no shared-plan restrictions.
Dedicated Servers - Fully dedicated hardware with zero shared-resource limitations.
Not sure which plan is right for you, or need clarification on these rules? Our team is available 24/7.